PRIVACY POLICY

Your Privacy is important to us at Derek Sawyers Heating & Air Inc (hereinafter referred to as “we”, “us” or “our”). We make it our responsibility to protect and secure, with the utmost confidentiality, the personal information you provide to us at Derek Sawyers Heating & Air Inc. Please read the following carefully to understand how we treat your personal data. By visiting Derek Sawyers Heating & Air Inc’ website, you agree to the terms of our privacy policy. If you do not agree with the terms of our Privacy Policy please stop using this website immediately.

This Policy describes:

• How we collect and you may provide; information through our website including the domain, any mobile applications, call tracking lines and customer and user dashboard or portal (collectively, the “Sites”);
• – How we use and protect information;
• With whom we may share information; and
• The types of information we collect.

We put forth this Policy because we want you to be aware of the information we collect and help you make an informed decision about using our Sites and services. By visiting the Sites, linked pages, features, content or using any of our services, you acknowledge and accept the practices and policies outlined in this Policy. If you do not agree to this Policy, you may not access or otherwise use the Sites.

NOTIFICATION

We may collect personal information such as your name, phone number, mail address, email address, billing information and other personal information. We collect this information only when you use our website services.

• Your name, phone number, mail address, email address or any other information will not be disclosed or sold to any third party.
• Unauthorized users will not have access to your information due to our highly secured database.

WHAT INFORMATION DO WE COLLECT?

Information You Provide: We collect information you enter on our Site when you create an account, register, engage in a transaction, search our products, contact us by telephone or through our call tracking telephone line, email or otherwise participate in any other promotions, surveys or questionnaires we sponsor. Please note we may collect personally identifiable information (“PII”) from the Sites only when you choose to provide it us. The information collected may include: contact information, payment information shipping information and purchase history.

Mobile Web and Apps: We may collect certain additional information from you when you access the Sites with mobile devices. This information may include location, device type, unique device identifies, mobile operating system, site navigation and other app-specific user data. You may restrict the collection of certain data by changing the settings preferences on your mobile device.

Interest-Based Advertising: When you interact with the Sites, advertisements or other content provided by the Company or third parties on behalf of us, through your computer, phone or mobile device (“Devices”) we and third parties automatically collect non-personally identifiable information (“Non-PII”) about or from your Device including without limitation cookie information, pixel tags and unique device identifiers among others. We may use this information and tie it back to the information you provide us to customize your interaction with our business allowing us to send special offers which you may have interest. This form of advertising is based on anonymous information and not on any personally identifiable information. We and our vendors know your interests but cannot personally identify you in connection with the delivery of a specific ad.

HOW WE USE YOUR INFORMATION

We use your information in order to:

• Complete services you have requested on our website with your billing information.
• Create things that are relevant to you.
• Enable you find services and information quickly.
• Ensure that you don’t have to add information more than once, this makes the website easier for you to navigate through.
• Send you email about our services.

We may use the information you provide to us, directly or indirectly, and information we collect about you for various reasons including: to improve your user experience across the Sites, assist with marketing and advertising efforts, create, administer and communicate with our regarding your account, notify you regarding any updates or changes, in order to comply with applicable laws. We may employ Third-Party Service providers to help, on our behalf in providing analytics, advertisements, links, or other tools and services. These Third-Party Service Providers may collect Non PII through use of cookies, pixel tags or other automated means. The Third-Party Service Providers may use this information internally or share with us to assist in providing a more customized experience. We may enhance the Non-PII collected via our Site with Non-PII collected from our Third-Party Service Providers and business partners.

ACCESS

You have the option to ensure that your personal information on our website is correct and current. Hence you may:

• Edit, view or delete your personal information on our website.
• Tell us whether you want us or third parties to send you information and offers.
• Sign up for electronic newsletter about our services.

COOKIES

This Website uses cookies to monitor browsing preferences. A cookie is a text file that websites send to a visitor’s computer or other internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. By using the Sites you accept the use of cookies described in this Policy. You can disable or delete cookies by changing the preferences on your Device browser. Disabling cookies may, prevent you from using some of the features on the Sites. Please note cookie-based opt-outs are not effective on mobile applications. We use third-party tracking services that may use cookies to provide non-personally identifiable information and services on our Sites. These tracking services collect information about our users to assist with analysis and targeted advertising. Our Third-Party Service Providers (“Third-Party Service Providers”) may use pixel tags or web beacons to control the automated collection of Non-PII. In order to collect the kinds of information described in the Policy and to see how you interact with our Sites we or third parties may use JavaScript or other languages to send instructions to your Devices. If you do allow cookies to be used, the following personal information may be stored by us:

• Date and time of visits.
• Pages viewed.
• Time spent at our Website.
• Websites visited before and after our Website.
• Your IP address.

IP address is a number used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data.

SECURITY

Derek Sawyers Heating & Air Inc has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you are utilizing secure server software SSL (secure sockets layer), which encrypts your personal information before it’s sent over the internet.

Derek Sawyers Heating & Air Inc strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, or unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or in other countries where Derek Sawyers Heating & Air Inc, its subsidiaries, affiliates or agents are located.

ENFORCEMENT

If for any reason you believe that Derek Sawyers Heating & Air Inc has not complied with this privacy policy, please notify us by email, and we will do our best to determine and correct the problem promptly. Be certain that the words Privacy Policy are in the Subject line.

AGE DECLARATION

By using this website, you hereby affirm that you are 18 years of age or above.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information. We use this information to send you updates about services, questionnaires to measure your satisfaction with our services and announcements about new and exciting services that we offer. We may share information we collect with our Third-Party Service Providers that we engage to help us administer and provide our service and to perform tasks on our behalf. We may also use your PII as provided by you through the Site to contact and correspond with your and/or respond to your inquiries. Additionally, we may disclose information about you if we are required to do so by law or legal process.

CHILDREN’S PRIVACY RIGHTS

We do not knowingly collect information from anyone under the age of thirteen (13). Our Sites are not intended for or direct at children under the age of thirteen (13) years old. Any user under the age of eighteen (18) must be accompanied by an adult when accessing the Sites.

USERS FROM OUTSIDE THE UNITED STATES OF AMERICA

Please note that if you are a user from outside the United States of America, your information may be processed, stored and transferred in the United States where our central database is operated. There is a possibility that the data protection laws operating in the United States of America might not be as encompassing as those in your country, however, we assure you that we will take steps to ensure that your privacy is protected.

YOUR RIGHTS

You can choose not to disclose information to us, however, some of this information may be necessary to take advantage of our services or features of the Sites. You can opt-out of promotions, other communications from the Company by changing preferences or emailing [email protected]. You can also opt out of the collection of certain information collected by mobile applications by changing your setting preferences on your mobile device. You may restrict information we, and other websites, collect through the use of cookies by changing the preferences on your device browser to disable or delete cookies. If you have questions about the features on our Sites or to opt-out please contact us directly at [email protected]. In line with the Data Protection rules and regulations, you have the right to ask for the current status of your personal data and what we do with such data. You can notify us by email, and we will do our best to provide your correct personal data to you on request. Be certain that the words Personal Data Request are in the Subject line.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

DATA BREACH

Derek Sawyers Heating & Air Inc has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

However, in the event of unforeseeable circumstances leading to data breach, you will be informed of such data breach within 72 hours of identifying the breach.

CHANGES IN POLICY

The information we collect through or on our Sites is covered by the privacy policy in effect at the time the information is collected. We may make changes to the terms contained in this Privacy policy; however, whenever such changes are made we will notify you by sending an email to the email address you provide us. Any revised or amended policies will be posted on our Sites and will reflect the date it was last updated. we encourage you to frequently check our privacy policy for changes.

DISCLOSURE

Derek Sawyers Heating & Air Inc will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Derek Sawyers Heating & Air Inc or the site (b) protect and defend the rights or property of Derek Sawyers Heating & Air Inc and its family of Websites, and (c) act in urgent circumstances to protect the personal safety of users of Derek Sawyers Heating & Air Inc its Websites, or the public.Our Site is maintained in the United States of America. By using this Site, you authorize the export of your information to the USA and its storage and use as specified by this policy.

CONTACT US

For enquiries, complaints, suggestions or request we can be contacted at:

1001 Carver Road
Modesto, CA 95350
209-266-8682